Refund policy

At Klenzu, your satisfaction is our priority. We stand behind every product we sell with a simple, hassle-free return policy.

60-Day Money-Back Guarantee If you are not completely satisfied with your Klenzu for any reason, you may return it within 60 days of receiving your order for a full refund — no questions asked.

Eligibility

• Returns must be requested within 60 days of delivery
• Product does not need to be unused — we trust our customers
• All purchases, including bundles and promotional orders, are eligible

How To Request a Refund

• Contact us at Support@klenzo.com
• Include your order number and reason for return
• We will respond within 24–48 business hours
• Refund will be processed within 5–7 business days of approval

Shipping Costs

• Original shipping is free and non-refundable, as no shipping was charged
• Return shipping cost is the responsibility of the customer

Exchanges: If you received a damaged or defective item, we will replace it at no cost, no return required.

Contact Us For any questions regarding your return, please contact our support team at support,@klenzo.com, and we will be happy to help.